Privacy Policy

1. Introduction

ENGINEERED TEMPERATURE SOLUTIONS LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website engineered.shop (the "Site") and use our services.

Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact or inquiry form on our Site
• Request a quote or consultation
• Subscribe to our communications
• Contact us via email, phone, or other means

This information may include your name, email address, phone number, company name, project details, and any other information you choose to provide.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and location data (approximate)
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Other diagnostic data

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To respond to your inquiries, questions, and requests
• To send you technical notices, updates, and support messages
• To improve our website, services, and user experience
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure the security of our systems

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context. We typically process your information when:

• We need to perform a contract with you
• You have given us consent to do so
• The processing is in our legitimate interests and is not overridden by your rights
• We need to comply with the law

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and business, subject to confidentiality agreements.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests from public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information under certain circumstances.
• Restriction: Request that we restrict the processing of your information.
• Portability: Request that we transfer your information to another organization.
• Objection: Object to our processing of your personal information.

To exercise any of these rights, please contact us at support@engineered.shop.

9. Cookies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our Site.

10. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. By providing your information, you consent to such transfers.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: support@engineered.shop
• Phone: +1 (320) 682-8615
• Address: 4881 Hazelton Etna Rd SW, Pataskala, OH 43062, United States